IT Managed Services

When you invest in Managed Services, you are buying reliability, performance and peace of mind so you can focus on your work and not your network

With Managed Services you can:

  • Reduce downtime and security risks.
  • Increase productivity and stability.
  • Avoid costly disruptions and reduce remediation time.
  • Protect your mission-critical data and client files.
  • Minimize the risk of intrusion and data theft.
  • Insure stable, secure desktops that keep users productive and their data safe.
  • Make it easier to budget IT support services and eliminate unexpected bills.

Preventive Network Maintenance
Insures all servers and key network devices continue to run smoothly so you experience less downtime and increased productivity.

24/7 Performance Monitoring
Detects potential problems before they occur leading to a rapid diagnosis and speedy recovery.

Security
Protects against viruses, spyware and malware.

Managed Backup
Ensures that all files are automatically backed up as frequently as every 15 minutes if needed.

Monthly/Quarterly Reports
Keeps you up-to-date and compliant with security, audit and regulatory requirements

Service Desk
Provides 24/7 access to qualified technicians.

Emergency Support
Gets you back in business as quickly as possible.

Advanced Security
Provides an extra layer of security including: managing your firewall, perimeter and antivirus protection; filtering email for spam and viruses; scanning for and fixing vulnerable points in your system; creating and enforcing security policies; preparing specialized security reports, and managing wireless and remote user access.

Desktop Management
Extends our proactive services and maintenance to office desktops including software updates and monitoring for ongoing performance and security.

Storage and Recovery Management
Protects critical data files and provides secure storage solutions on and off site.

Customized Support and Monitoring Solutions
Gives added protection for larger, more demanding networks.

Virtual Chief Information Officer
Eliminates the need to hire a CIO to monitor chronic issues and incidents and recommend solutions; assist with budgeting, and make recommendations for overall improvements.

Pre-purchased service blocks
Allows you to purchase blocks of service in advance by taking advantage of our loyalty program.